Return & Refund Policy
At Pramukhshri Elevator, we strive to deliver high-quality products and excellent service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
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You can request a return within 7 days of receiving your item.
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To be eligible, your item must be unused, in its original condition, and in the original packaging.
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Some products may not be returnable, such as customized or made-to-order items.
How to Request a Return
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To initiate a return, please contact us at:
📧 Email: info@pramukhshrielevator.com
📞 Phone: +91 83290 75973 / 98928 86719 -
Please provide your order number, details of the product, and reason for the return.
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Our team will guide you through the return process.
Return Shipping
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Customers are responsible for paying the shipping costs for returning items, unless the item is defective or you received the wrong product.
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We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 7–10 business days.
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We replace items only if they are defective or damaged.
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If you need an exchange for the same item, please contact us at info@pramukhshrielevator.com.
Exchanges
Non-Returnable Items
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The following items are non-returnable:
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Customized or made-to-order products
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Items damaged due to misuse
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@pramukhshrielevator.com
📞 Phone: +91 83290 75973 / 98928 86719